Privacy Policy

At VivaJack Casino (collectively "we", "us" or "our"), we take your privacy seriously and are committed to protecting your personal data.

What Information Do We Collect?

We may collect various types of information from you, including but not limited to:

Your name, email address, phone number, date of birth, and other identification details;
Payment and transaction-related information (e.g., method, amount, timestamp);
Technical device information such as IP address, browser type, operating system, and mobile network information;
Data about your online activities on our website or through our applications.

How Do We Collect Information?

We may collect this information directly from you when:

You register for an account with us;
You deposit funds into your gaming account;
You participate in any promotional offers or loyalty programs;
You submit customer service requests;

Alternatively, we may receive data indirectly through third-party sources such as payment processors.

What Do We Use Your Information For?

We use the collected information to:

Verify and manage your gaming account;
Process payments for deposits or withdrawals of winnings;
Provide you with access to our services (e.g., playing games);
Enhance security measures, protect against fraud or malicious activity, or maintain data accuracy;

Sharing Your Information

In order to fulfill the purposes listed above, we might share some of your information with:

Third-party service providers (e.g., for payment processing, identity verification, marketing activities);
Affiliate sites that partner with us;
Our suppliers and vendors in the gaming industry.

These third parties are expected to maintain confidentiality of our user data.

Security Measures

We implement various security measures designed to protect your information from loss, misuse, or unauthorized access. These include:

Encryption techniques (e.g., SSL/TLS) on transfers and storage;
Firewall protection for servers;
Access control methods, like strong password policies and secure account management;

Please note that no system can guarantee 100% security.

Your Rights

As our valued user, you have the right to access your data stored with us. You also reserve the right:

To update or correct any inaccuracies in your personal information;
To withdraw consent for specific uses of your information (subject to applicable law and any unavoidable minimum obligations);
To request that we transfer your personal data directly from one service provider to another;

You may do this by contacting our customer support department.

Policy Updates

We reserve the right, at our discretion, to modify or amend this Privacy Policy. If significant changes occur, you will be notified through email notifications and/or a notification on our website.